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We're in great shape for 2012
19th Jan 2012
Even though we have maintained our position as the leading estate agency group in the area, we have always looked to improve our overall performance.
Our commitment to providing the highest quality of customer service by introducing programmes to continuously develop our staff and the support that they are able to offer you, has taken yet another positive step forward.
Major investment in a state-of-the-art computer system and the latest generation of market-leading software and database management, to our own bespoke design, will deliver key benefits to our vendor clients. These include faster and more complete feedback on interest in your property; appointments to view; current positions of applicants re: timing and their own property; immediate feedback on viewings; information on where your property will be advertised; editorial that appears on your property.
Potential purchasers will also benefit from this investment by receiving faster alerts and updates on suitable properties; speedier notification and applications for new developments; more comprehensive, higher quality and user-friendly property details.
Continuous personal development has also played a part in providing a training programme for every member of our professional team, that ensures that the service they provide is consistent across the board and always of the highest quality.
With our successful track record stretching back for over 50 years we always look for new initiatives in every aspect of our operation- especially in enhancing the performance of our team and back-office support.
A new look for the future
We are also completely revamping our offices which will be fully completed in February and which will reflect our revised Corporate Identity including a new logo that is being rolled out during December.
Our new website will also be making its debut in February, reinforcing the revitalised public face of Preston Bennett. It will also be faster, easier to use and to navigate around, with more features to help search for properties, to receive property detail downloads; to download our e- magazine; to register your interest in the type of property that you seek or new developments you wish to receive updates on.
We are therefore best placed to meet all the future challenges that the property market is likely to generate, in providing our customers with a service that will ensure that Preston Bennett firmly remains the area’s ‘agent of choice’.